FAQ'S
Fast shipping
The estimated time of dispatch is 3 - 7 days after purchase.
Express Shipping is available for all regions worldwide.
Please note: Although Australia Post quote us these expected delivery times, sometimes life happens and they aren’t able to deliver within this timeframe. When this is the case, your tracking number may show a ‘delayed’ delivery date.Â
Order tracking
All orders placed through our website include tracking! Once your order has been processed and shipped, you will receive a confirmation email with a tracking number. This allows you to monitor your package every step of the way until it reaches your door. If you have any questions or need assistance with tracking, our customer support team is here to help.
Get in touch
Our dedicated support team is available to assist with any questions, concerns, or issues you may have, from tracking your order to product inquiries and beyond. You can reach out to us via support@collab.bar, and we’ll do our best to respond promptly and help resolve any concerns.